Personal Healthcare Record
     by Don't Forget!
About Us & FAQs

 
lDON'T FORGET!

Personal Healthcare Record
ISBN 978-0-9744643-3-6
ISBN 978-0-9744643-4-3
Copyright, Tortuga Publishing, 2011
A division of
Tortuga Enterprises LLC
All rights reserved worldwide

Tortuga Enterprises LLC
1142 S. Diamond Bar Blvd.  #261
Diamond Bar, CA  91765

www.CharlaSpence.com

Contact Us:  charlaspence@verizon.net

Facts & Questions (FAQs)

    Facts & Questions (FAQs)
    This sections includes the following information.  Please scroll down
     to the topic of interest:

    For a great audio overview listen to the November 2, 2010
    interview on CHW Radio -
    http://blogtalkradio.com/cyberhoodwatch    Topic: Keeping Your 
    Personal Healthcare Records Safe with Charla Spence

    Q1 - Why is there a need for a PHR?
    Q2 - Who was the PHR designed for?
    Q3 - Why isn't the PHR in an electronic format?
    Q4 - Isn't this information available from my doctor?
    Q5 -  When should the use of the PHR begin?
    Q6 - How do you use a PHR?
    Also included:
    Table of Contents (for the PHR)
    5 Simple Steps (for using Your PHR) 
    Development Background for the 
    Personal Healthcare Record (PHR)

   Q1 - Why is there a need for a PHR?
    A1 - Here are some interesting statistics:  According to a GFK   
    Roper study, the average American patient has 18.7 doctors 
    during  their lifetime (28.4 if over the age of 65) and generated 13  
    pages of  documentation per doctor's visit equaling at least 200
    pages in 19 locations. In addition, according to the Journal of
    the American Medical Association, 13.6% of doctor's visits were
    missing test results and other documents. 44% of
the patients
    were adversely affected and 59.9% received delayed care or
    duplicative services adding cost to the system. 
    Each stage of our life has a special healthcare focus.  Parents are 
    concerned about the children and adults are concerned
    about keeping themselves and or their aging parents healthy. 
    Because of these different healthcare stages and concerns, there
    are two age specific versions of the PHR available:
                                        -  Birth to 17 Years Old 
                                        -  Adult   

   
Birth to 17 Years
    -  Keep track of all the vital information for your newborn until they 
        start school. 
    -  The school years are a time of continued development and
        exposure to a larger more diverse group of people exposing your
        child 
to other potential healthcare risks making prompt
      attention to preventative healthcare routines even more
      important. This is a critical period of immunizations,
      vaccinations, documenting early development activities.
      You will find it easier to keep track of this important
      information in this fun and easy to use PHR.
   -  The adolesencent years often involve more intense
      sporting activities not to mention the coming of age for
      young women and young men and the healthcare issues
      and education at this time in their lives.

    Adult (18+) Version
    The transition from parental healthcare to assuming the
      responsibility for your own healthcare is made easier when
      you can just continue tracking your healthcare history based
      on the foundation established by your parents in the the
      child's version.  If this foundation is missing, the PHR
      will provide a framework for your to collect the important
      relevant information from your childhood.  As an adult you
      will have new preventative healthcare events like
      monitoring health indicators.

    In addition, there are 77 million baby boomers entering
     their "golden" years and an increasing need for caregivers. 
     Example: there is an estimated 250,000 Alzheimer's
     caregivers today.  Predictions are that 1 in 8 men (1 in 6 
     women - they live longer) will be diagnosed with Alzheimer's
     in their lifetime. 
     That equates to 1/2 million/year by 2010 and 1 million/yr by
     2050.  And, that is just one healthcare issue.  Add to that all
     the other medical issues...cancers, diabetes, heart
     problems...yikes!
    Q2 - Who was the PHR designed for?
    A2 -  While the caretakers for small children, elderly, chronically
    or critically ill might benefit the most from the PHR, all individuals 
    should maintain and up to date medical record in the case
    of undetected medical problems or accidents.  At least one other
    trusted person should know where your PHR is kept in case
    of emergency.
    Q3 - Why isn't the PHR in an electronic format?
    A3 -  There are electronic resources/products on the market.
    However, electronic formats are not for everyone.  The primary
    users of PHRs, the baby boomers, older generation, children,
    are not necessarily comfortable or may be incapable of using 
    computers.  Caregivers may find it inconvenient or create 
    unnecessary steps to maintain records electronically.  There 
    are advantages to having a hard copy record for the younger, tech 
    savvy generation too.  This is one area where
low technology 
   is the best technology’
.  The health care industry systems are 
    still not integrated (and may never be due to HIPAA).  There 
    are different systems and different software which require the 
    user, if interested, to use yet another system to electronically
    update their personal health care records.  The PHR approach
    acknowledges this reality and provides something that the user
    can buy, ‘ready to go’, and record with a good old fashion pen or
    pencil.  They write down the information ‘on the spot’ at their health
    care appointment, hole punch any health care documents they
    receive and call it good.  No extra and unnecessary steps that
 
    many will not take the time to do after the fact. 
        Another big plus for a non-electronic format is Emergency
    Preparedness.  In case of a natural disaster, computers may not 
    work or even be destroyed.  Grab you PHR as you are leaving your
    home and have everything you need regarding your personal
    healthcare.

Facts & figures illuminating the electronic healthcare record challenge.

Healthcare sources, IT Professionals and Privacy Organizations agree that, and referenced here, we are a long way from the ability to have a viable integrated healthcare record system.  So what do we do while we wait and continue to age or have medical issues.

Unlike non-living systems that can take their time or be put on the shelf, we are a living system and will continue to encounter healthcare issues at all ages, especially as children and older adults. So, how do we take charge of our health until the electronic world can catch up and provide even a good system?

While keeping a paper based Personal Healthcare Record for yourself and others may only be a bridge system until a fully integrated, reliable, confidential system can be developed, it is essential that you get involved with your own healthcare and the healthcare of those you may be responsible for (children, elderly, critically or chronically ill).  

The following is a summary of two of the many articles written on why a useful electronic records are still a long way off.

In “Qualms Arise Over Outsourcing of Electronic Medical Records” from the November 1, 2010 Wall Street Journal Article, Health Industry section, here are some key points:

-         There is “sensitivity over outsourcing and resistance by American hospitals” to send medical information overseas, India for example.

-         While the US government has begun handing out nearly 50 billion dollars over the next two years to the information market and “to healthcare providers who adopt electronic medical records, doctors also face a federal mandate to upgrade software as the U.S. switches to a new system of insurance billing codes”.

-         Unlike many other industries, “hospitals say they have practical reasons for being reluctant to work with off-shore vendors, citing the efficiency of doing work on site and the potential legal complications of shipping sensitive health information to other countries.”  Of course, US tech vendors are competing for this business too; however, they will still need to overcome the huge issues of different systems requirements by hospitals and private physician practices in order to show “meaningful use” of electronic records “or risk losing federal reimbursement for medical care.

-         There is movement toward a electronic solution in some areas, usually large healthcare providers like Kaiser Permanente.  However, “only about 20% of U.S. hospitals currently have electronic healthcare records.”  This means 80% of hospitals do not have electronic records not to mention the thousands of private practice healthcare providers without the means or interest to create electronic records that will integrate with a meaningful national system.

-         Confidentiality is a major concern. “Some healthcare providers are reluctant to send some patient information overseas…As soon as it leave the confines of the U.S., it’s not subject to the same rigorous laws as we are”  India, however, says that “they adhere to the same level of information security as their U.S. counterparts”.

-         Besides confidentiality, there are other hesitations in hiring off site or offshore companies.  “Designing and installing new medical systems is hard to do off site, let alone offshore.”  According to Darren Dworkin, CIO of Cedars-Sinai Medical Center in Los Angeles, “80% to 90% of the work isn’t the sort of commodity coding that is easily outsourced, instead requiring intimate knowledge of the hospital’s terminology and how its doctors and nurses work.”  Egos aside, can you imagine the difficulty in deciding what information fields are needed in the electronic system to accurately and consistently capture the information of many different healthcare disciplines?  The task is daunting.

In the IT Professionals Featured Article titled Personal Health Records Program Highlight Privacy Issues (Nov. 1, 2010, www.tmcnet.com), A Roundtable discussing the privacy and security requirements for personal health record (PHR) vendors will inform the congressionally mandated report of The Office of National Coordinator for Health Information Technology (ONC).  “Four panels will address the current state and evolving nature of PHRs and related technologies (including mobile technologies and social networking), consumer and industry expectations and attitudes toward privacy and security practices, and the pros and cons of different approaches to requirements that should apply to non-Covered Entities[HIPAA] PHRs and related technologies.”  Just reading these objectives creates the question, when will these studies ever be finished much less a system implemented that will provide “meaningful” and complete information for our use. Another bureaucratic nightmare!

In summary, the reason why it is important to maintain your own Personal Healthcare Record is that, even with the eventual development of an electronic healthcare system, we are a long way from having a viable all inclusive secure system tailored to each unique patient and healthcare provider’s needs. This can impact your healthcare and the healthcare of the ones you love significantly unless you take charge of your own healthcare needs.

    Q4 - Isn't this information available from my doctor?
    A4 - Yes.  But, in addition to the issues in Q3 regarding 
    healthcare system incompatibility and privacy laws, most of us
    see more than one doctor (referrals).   In order for the doctor to 
    treat you properly, he/she must know what has again request your
    health history, inquire about what has already been done and so
    on. This can become confusing especially when dealing
with
    multiple doctors or assisting with more than just your own 
    personal medical concerns.

    Q5 -  When should the use of the PHR begin?

    A5 - Ideally, the PHR should begin at birth and be continually
     updated throughout your entire life.  Many healthcare   
    professionals and agencies encourage individuals to "take
    charge" of their health by encouraging each individual to follow all
    the standard guidelines for diet, exercise, prevention
    and maintenance of personal health. The PHR is a perfect place
    to track
this type of information.  
 

    Having an accurate and complete PHR is important for everyone;
    however, not everyone has realized the value or taken the time to
    develop a personal health care record.  Some may even think that
    they don’t need one because they are healthy and active; however,
    it can be dangerous to assume that, just because you don’t have
    any known health concerns now, you don’t have something that has
    gone undetected; or, a new condition won’t arise.  Think about the
    children and athletes who make the news because they died 
    unexpectedly usually from an undetected medical condition.  While
    developing a PHR 
should not be born out of the fear of some major
    medical problem, it is important to have accurate and complete
    information about your health to assist with prevention and possible
    early detection of health problems. Your PHR should include all
    aspects of healthcare including medical, dental, hearing and vision.

    Q6 - How do you use a PHR?
    A6 -  You will probably find all or most the information you need 
     to collect for your PHR.   It is probably scattered and unorganized 
     in a variety of places - your parents, your files, your doctors,
     etc.  Once you gather it and put it all in you PHR, it will be easy to
     find and maintain going forward.   
 

    Remember! – To keep information current, you must continue to 
    update the PHR with any new information when you get it. 

    The PHR was developed to be used in a couple of formats; either as
    a bound book or tear the perforated pages, hole punch and
    place them in a 3 ring notebook format to make it easy to include
    additional pages, copies of medical tests, reports, add additonal
    journal pages, etc.  This format also makes it easy to rearrange
    or move older documents to additional notebook as
    your history grows.  This is your journal so, rearrange in whatever
    order makes sense to you.  

    Table of Contents

    Both PHRs have 3 main sections (128 pages)  The age appropriate 
     content includes:

                                                                                               

    A.  Journal Pages

    Note or staple any new information from office visits and other 
     updates in your personal journal pages.  Better yet, take journal 
     pages with you to make notes immediately during each visit or 
     other activity.

                                                               

    B.   Medical History

    Work with your healthcare professionals and existing records to 
     consolidate all of insurance, powers of attorney, Medicare, 
     past healthcare history and other important information.

 

    Medical History ‘At A Glance’ For Emergency Personnel    
    (Recommendation:  This page should be placed as the first page in
    the PHR for
 emergency personnel to find quickly.)

   

    Personal Information                                                                              
     Known Allergies                                                                                          

     Emergency Contact                                                                                        

     Durable Power of Attorney for Healthcare/Advanced Directive
    
Medical Insurance
     Information                                                          

     Medications                                                                                                      

     Common Health Conditions

     Early Childhood – Birth Info, Shot Record                                     
     Healthcare Provider Contact Information                                        
    Family History – Parents, Siblings, Blood Relatives                      
     Surgery or Hospitalizations – Serious Illness or Injury                    
     Vaccinations and Immunizations – Child, Adult                             
     Other Hospitalizations/Pregnancy
          (optional cross reference – see Journal pages) 
     Dental Records (optional cross reference – see Journal
     pages)                             

     Hearing Records (optional cross reference – see Journal pages)    

     Vision Records (optional cross reference – see Journal pages) 
    
Development and Identification     
     Photographs                                             
  
     Finger Print Record 
                                                                    
  

    C.     Health Reference Information

    Review the health reference section that answers questions about
    vital signs, weight/height averages, cholesterol ranges and 
    other common health questions.   You’ll also find:

 

    -  Templates for photocopying if you need additional pages in 
    the future.

    -  Frequently Asked Questions (FAQs) and additional hints on 
    completing your PHR

    Important Healthcare Event Reminders and Checklist 
    
(Note:  The source of the enclosed reference materials, listed below,
     is from MedlinePlus.gov (A service of the National Library of Medicine
    & the National Institutes of Health).  Please refer to the 
    Medline Plus.gov website and consult your doctor for additional 
    information.)

                       

    Vital Signs     
           Temperature 
        Breathing  
        Blood Pressure  
    
           Pulse/Heart Rate
  
        Cholesterol Ranges        
 
       Glucose Levels
        
Weight Ranges                                                                     
       Growth Chart – Boys

          Growth Chart – Girls

          Immunization Schedules        

          Other excellent medical information resources 
          (websites)                                 

    The Author’s Story 

    Frequently Asked Questions (FAQs)
        
Why should you use a Personal Healthcare Record?    
        
Who should use a Personal Healthcare Record?         
       
How do you use the Personal Healthcare Record?   
        
5 Simple Steps [on how to use your PHR]  
    
Testimonials                                                                                                  
    Template Pages (Hint:  Do not write on templates/Photocopy
                                 and keep for future use.)
              
         
            Journal Page    
        
Symptom Journal
           
Cover and Spine Art (For additional notebooks)         

            Wallet card (Note:  Print back to back)                      

            Authorization to Treat (Child) (Note:  Print back to back)

            Insurance Verification Form

            Note:  The two blank tabs are provided for individual needs.)

 

The contents of the Personal Healthcare Record are not
designed to offer medical advice or replace your doctor’s
healthcare advice or records.  It is intended as an
organizational system only.

    5 Simple Steps

    Follow these 5 simple steps in completing and maintaining 
    your PHR and putting it to use in taking charge of
    your healthcare future.  
 u Complete Medical History section - continue to search 
    for missing information 
 from other sources.

 v Prepare a Journal page for: 
              -   each of your next healthcare appointments 
              -   or, to record any illnesses, injuries or 
                  complications

    If you do not have a healthcare appointment scheduled, 
    that is ok, you should begin to collect Concerns/Questions 
    to discuss with your healthcare professional.  Most 
    healthcare professionals appreciate it if you come in with 
    a list of questions to make the appointment time more 
    efficient and make sure that all of your concerns and
    questions are addressed. 
       
 w Record appointment information as soon 
    possible, preferably during appointment. 
Make sure you 
    complete the journal page with Diagnosis, Actions Needed
    and 
Outcome and follow through on any of the actions you 
    need to complete. 

 x Punch and insert copies of reports and test results
    behind the appropriate
appointment in the Journal pages. 
 y Schedule any future appointments, tests, etc. based 
    on the recommendation of 
your healthcare professionals.  
    Don’t forget to schedule the routine appointments 
like 
    annual physicals, dental, hearing and vision check-ups.

    Development Background for the 
    Personal Healthcare Record (PHR)

    The author, Charla Spence, is not a healthcare 
    professional which makes her uniquely qualified for
    developing the Personal Healthcare Record (PHR).  

    In the evaluation of her own needs, the needs of her
    elderly parents as well as her own family, it became
    obvious that some organization of this information was
    greatly needed. She developed a system to personally
    organize records for multiple individuals, in separate
    records, which became the testing ground for what is now
    the PHR system.  Overtime, she found it to be a valuable
    tool. She also determined would be easier if the record
    began at birth instead of later in life. 

    Rather than lots of lengthy content explanations, medical 
    jargon and awkward documenting methods, Charla 
    provides only the most commonly used reference 
    information, presented in non-medical layman's terms
    using a flexible, easy to use journal format.

    This format is extremely important to the efficiency of the
    documentation.  While electronic documenting seems 
    logical, it isn't as efficient or practical as the handwritten 
    journal format for tracking health care history for several 
    reasons:

    -  In order to record information in a timely manner (before 
    it is forgotten), the information should be written down as 
    it is happening.  That way the user won't forget what the 
    healthcare professional really said or need to find the time 
    to enter into a electronic system. Sometimes the best 
    technology is low technology!

     When test results or other documents are received from
    health care professionals, the user can just punch them 
    and place them in the journal style notebook immediately.  
    No need to scan as in an electronic format.

    -  It is portable which means it can go with the user on 
    vacation, be handed to a caregiver, grabbed in an 
    emergency; and, there is no need to be concerned about 
    software compatibility or even computer access.  

    -  The notebook format allows the user to rearrange records
     in a manner that makes sense to them, archive older
     records in another place to make the volume manageable
    and add reference information that is relative to the users
    situation without carrying around information that they 
    don't need.
    

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 
         

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

         

 

         

 

         

 

         

 

         

 

         

 

         

 

         

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

 

  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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